Best for brands
Schedule a meeting
Book a 30-minute call with the TickTime success team for campaign setup, onboarding, or workflow help.
Best for onboarding and campaign planning
Book a callTickTime support
Get help with your creator campaigns, account, or onboarding
Contact TickTime for influencer marketing support in India. Our team helps brands and creators with campaign setup, dashboard access, deliverables, billing, and collaboration workflows.
Response window
When you'll hear back
- Response time: Within 24 hours
- Phone
- Mon-Fri: 11 AM - 6 PM IST
- Weekend
- Sat: 11 AM - 4 PM IST
Reach the team
Choose the right
support channel
Pick the option that matches your issue so we can help faster.
Fastest reply
WhatsApp support
Message us for account questions, campaign issues, creator follow-ups, or urgent operational help.
+91 9712308602 - Mon-Fri: 11 AM - 6 PM IST
Message on WhatsAppBest for details
Email support
Send documents, billing questions, partnership requests, or detailed technical issues to our team.
[email protected] - Response time: Within 24 hours
Send emailWhat we cover
What we can
help with
TickTime support covers the full creator-brand campaign workflow.
Brand onboarding
Campaign setup, dashboard walkthroughs, team access, and creator shortlists.
Creator support
Profile approval, deal invitations, deliverables, payout questions, and account access.
Campaign operations
Product dispatch, content tracking, follow-up reminders, and report exports.
Billing and legal
Invoices, subscriptions, privacy requests, terms, and data deletion questions.
Self-serve
Quick links
Self-serve answers for common questions, policies, and campaign guidance.
Still need a hand?
Tell us what's going on.
We'll take it from there.
Share a few details and we'll route your question to the right person on the team.