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Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: March 2026

This privacy policy is effective as of the date above.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, update your profile, or communicate with us. This may include:

  • Name, email address, and phone number
  • Profile information and social media handles
  • Payment and billing information
  • Content you create or share on our platform
  • Communications with us and other users

Usage Information

We automatically collect certain information about your use of our services, including:

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on our platform
  • Clickstream data and interactions
  • Cookies and similar tracking technologies
2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • To create and manage your account
  • To facilitate connections between brands and influencers
  • To process payments and transactions
  • To communicate with you about our services
  • To provide customer support
  • To analyze usage patterns and improve our platform
  • To prevent fraud and ensure platform security
  • To comply with legal obligations
3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To facilitate connections between brands and influencers on our platform
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
3a. Influencer Contact Data & Brand Access

For Influencers: By creating an account and verifying your phone number and email address on TickTime, you acknowledge and agree that your verified contact details (phone number and email address) may be disclosed to brands who use the TickTime platform — including through our Shopify app — for the purpose of evaluating and initiating collaboration opportunities.

Contact information is only made available once you have completed both phone and email verification. Unverified accounts are never shown to brands.

For Brands: Contact details unlocked through the TickTime discovery tools must be used solely for legitimate collaboration outreach. Brands agree not to use influencer contact information for spam, bulk messaging, unsolicited marketing unrelated to collaborations, or any other purpose beyond direct, one-to-one collaboration discussions.

Data Deletion / Opt-Out: If you are an influencer and no longer wish your contact details to be accessible to brands, you may request removal by emailing [email protected]. We will process your request within 7 business days.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection
5. Your Rights

You have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Opt-out of certain communications
  • Data portability and export
  • Withdraw consent where applicable
6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized content
  • You can control cookie preferences in your browser settings
7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

WhatsApp: +91 97123 08602

Address: Ground Floor, Milkat No. 203, Word N, Juno Kadiyali Road, B/h Cahamunda V, Navo Milkat No, Rajula, Amreli, Gujarat, India - 365560

Legal Entity: TickTime Media (Proprietorship)

Questions about Privacy?

Our privacy team is here to help with any questions or concerns.